Follow Up

3 posts

SMS vs. Email for Service Business Follow-Up: Which One Actually Gets Responses

Text messages get opened 98% of the time. Emails average 20%. For service businesses following up with leads, the channel you choose changes everything. Here's how to use both effectively.

May 14, 2026Read

Automation Hiring Small Business

Automated Follow-Up vs. Hiring a Receptionist: What Actually Makes Sense for a Small Service Business

When leads start slipping through the cracks, hiring a receptionist feels like the obvious fix. Here's an honest comparison of what you're actually buying with each option.

April 21, 2026Read

Automation Lead Nurturing Follow Up

Lead Nurture Sequences: How to Turn 'Not Ready Yet' Into a Paying Customer

Most leads don't buy the first time they contact you. A lead nurture sequence keeps you top of mind until they're ready — automatically. Here's how to build one that converts.

April 7, 2026Read